SMS Terms

SMS/Text Message Terms and Conditions

Last Updated: November 2024

Consent to Receive SMS Messages

By providing your mobile phone number and opting in to receive text messages from Cauldron Insurance Agency, you consent to receive SMS/text messages regarding your insurance account, policy information, and related services.

Types of Messages

You may receive text messages about:

• Policy renewal reminders
• Payment confirmations and reminders
• Appointment reminders
• Account security alerts
• Important policy updates
• Claims status updates
• Two-factor authentication codes

Message Frequency

Message frequency varies based on your account activity. Typically, you may receive 1-10 messages per month, but frequency may increase during active transactions or policy changes.

Message and Data Rates

Standard message and data rates may apply. Contact your mobile carrier for details about your messaging plan.

Opting Out

You can opt out of SMS messages at any time by:

• Replying STOP to any message
• Updating your communication preferences in your account
• Contacting us at (555) 123-4567

After opting out, you will receive a confirmation message. Note that opting out may affect your ability to receive time-sensitive account alerts.

Help

For help with SMS messages, reply HELP to any message or contact us at:

• Phone: (555) 123-4567
• Email: support@cauldroninsurance.com

Supported Carriers

Our SMS service is supported by major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carrier participation may vary.

Privacy

Your mobile number will not be shared with third parties for marketing purposes. See our Privacy Policy for more information about how we protect your information.

Liability

We are not responsible for:

• Delays or failures in message delivery due to carrier issues
• Charges from your mobile carrier
• Technical issues with your device

Contact Us

Cauldron Insurance Agency
Email: support@cauldroninsurance.com
Phone: (555) 123-4567